All Systems Operational
Quality of Service
Operational
Voice QoS
Operational
Fax QoS
Operational
Modules
Operational
TIPS Portal
Operational
Mobile App
Operational
Web Phone
Operational
SMS Messaging
Operational
Web APIs
Operational
Fax/vFax
Operational
Microsoft Teams Connector
Operational
Device Provisioning
Operational
Call Recording and Playback
Operational
Geo Located Switches
Operational
Atlanta, GA (ATL1)
Operational
Atlanta, GA (ATL2)
Operational
Charlotte, NC
Operational
Dallas, TX
Operational
MCNC 1
Operational
MCNC 2
Operational
MCNC 3
Operational
MCNC 4
Operational
Third Party Resources
Operational
Upstream Carriers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Phone Server Updates Jan 25, 2026 00:00-03:00 EST
On Sunday, January 25, from 12:00AM to 3:00AM ET we will be installing software updates to the voice servers. These updates include support for zero touch provisioning of Grandstream devices, new phone models in Button Builder, and improvements to WebHID, timezones and time frames. There are also several bug fixes included.
There may be a brief service outage during this window but we do not anticipate it lasting more than a couple of minutes. Once upgrades are completed, please log out of the Manger's Portal and back in to ensure you're running the latest version available.
If you have any questions or concerns please don't hesitate to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.
Thank you,
True IP Solutions
Posted on Jan 16, 2026 - 11:47 EST
There may be a brief service outage during this window but we do not anticipate it lasting more than a couple of minutes. Once upgrades are completed, please log out of the Manger's Portal and back in to ensure you're running the latest version available.
If you have any questions or concerns please don't hesitate to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.
Thank you,
True IP Solutions
Posted on Jan 16, 2026 - 11:47 EST