All Systems Operational
Quality of Service
Operational
Voice QoS
Operational
Fax QoS
Operational
Modules
Operational
TIPS Portal
Operational
Mobile App
Operational
Web Phone
Operational
SMS Messaging
Operational
Web APIs
Operational
Fax/vFax
Operational
Microsoft Teams Connector
?
Operational
Device Provisioning
?
Operational
Call Recording and Playback
?
Operational
Geo Located Switches
Operational
Atlanta, GA (ATL1)
Operational
Atlanta, GA (ATL2)
Operational
Charlotte, NC
Operational
Dallas, TX
Operational
MCNC 1
Operational
MCNC 2
Operational
MCNC 3
Operational
MCNC 4
Operational
Third Party Resources
Operational
Upstream Carriers
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
MCNC Data Center Maintenance Nov 15, 2025 07:00-13:00 EST
On Saturday, November 15th, from 7:00AM to 1:00PM ET, the MCNC data center will be performing maintenance. This has potential to disrupt connections to the MCNC-located phone servers, however public servers will remain unaffected.
If you are a North Carolina-based customer that connects to us through MCNC, please ensure your network teams have applied the recommended settings in our Network and Firewall Requirements document, linked below, to ensure your phones properly fail over to the public servers in the event that the MCNC servers go offline.
If you're unsure if this affects you, or if you have any questions or concerns about this planned maintenance window, please feel free to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.
https://support.trueipsolutions.com/portal/en/kb/articles/network-and-firewall-requirements-for-tips-phones
Thank you,
True IP Solutions
Posted on Nov 03, 2025 - 11:47 EST
If you are a North Carolina-based customer that connects to us through MCNC, please ensure your network teams have applied the recommended settings in our Network and Firewall Requirements document, linked below, to ensure your phones properly fail over to the public servers in the event that the MCNC servers go offline.
If you're unsure if this affects you, or if you have any questions or concerns about this planned maintenance window, please feel free to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.
https://support.trueipsolutions.com/portal/en/kb/articles/network-and-firewall-requirements-for-tips-phones
Thank you,
True IP Solutions
Posted on Nov 03, 2025 - 11:47 EST