All Systems Operational

Quality of Service Operational
90 days ago
100.0 % uptime
Today
Voice QoS Operational
90 days ago
100.0 % uptime
Today
Fax QoS Operational
90 days ago
100.0 % uptime
Today
Modules Operational
90 days ago
99.98 % uptime
Today
TIPS Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
99.98 % uptime
Today
Web Phone Operational
90 days ago
99.91 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Web APIs Operational
90 days ago
100.0 % uptime
Today
Fax/vFax Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Connector ? Operational
90 days ago
100.0 % uptime
Today
Geo Located Switches Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Charlotte, NC Operational
90 days ago
100.0 % uptime
Today
Chicago, IL Operational
90 days ago
100.0 % uptime
Today
Dallas, TX Operational
90 days ago
100.0 % uptime
Today
MCNC 1 Operational
90 days ago
100.0 % uptime
Today
MCNC 2 Operational
90 days ago
100.0 % uptime
Today
MCNC 3 Operational
90 days ago
100.0 % uptime
Today
MCNC 4 Operational
90 days ago
100.0 % uptime
Today
Third Party Resources Operational
90 days ago
100.0 % uptime
Today
Upstream Carriers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Resolved - This incident has been resolved.
May 12, 08:39 EDT
Monitoring - We have identified the issue and pushed a fix to the portal server. SSO should be working again, but if you have any difficulties logging in please ensure you're using https://portal.trueipsolutions.com and try clearing your browser cache. You can also reach out to our support team for assistance, either by phone at (855) 878-8477 or open a ticket at https://support.trueipsolutions.com. We will continue to monitor the situation to ensure continued SSO operation and stability.

Thank You,


True IP Solutions

May 9, 15:22 EDT
Investigating - We are investigating an intermittent issue that is causing the Microsoft and Google SSO links to not load properly on the portal login page. At this time it's only affecting new sign-ons and only on the portal, the True Talk+ application seems to be unaffected. You can still log in with your regular credentials and we are working to restore SSO service as quickly as possible. Phone service is not affected by this issue.

Thank You,


True IP Solutions

May 9, 12:29 EDT
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.