All Systems Operational

Uptime over the past 90 days. View historical uptime.
Quality of Service Operational
90 days ago
100.0 % uptime
Today
Voice QoS Operational
90 days ago
100.0 % uptime
Today
Fax QoS Operational
90 days ago
100.0 % uptime
Today
Modules Operational
90 days ago
100.0 % uptime
Today
TIPS Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Phone Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Web APIs Operational
90 days ago
100.0 % uptime
Today
Fax/vFax Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Connector Operational
90 days ago
100.0 % uptime
Today
Device Provisioning Operational
90 days ago
100.0 % uptime
Today
Call Recording and Playback Operational
90 days ago
100.0 % uptime
Today
Geo Located Switches Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Charlotte, NC Operational
90 days ago
100.0 % uptime
Today
Dallas, TX Operational
90 days ago
100.0 % uptime
Today
MCNC 1 Operational
90 days ago
100.0 % uptime
Today
MCNC 2 Operational
90 days ago
100.0 % uptime
Today
MCNC 3 Operational
90 days ago
100.0 % uptime
Today
MCNC 4 Operational
90 days ago
100.0 % uptime
Today
Third Party Resources Operational
90 days ago
100.0 % uptime
Today
Upstream Carriers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 7, 2026

No incidents reported today.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

Phone Server Updates
Completed - Due to unforeseen upstream issues, the v45 upgrades must be postponed. A new installation window will be scheduled and communicated as soon as possible. No changes have been applied and no services were impacted. We apologize for any inconvenience this may have caused.

Thank you,


True IP Solutions
(855) 878-8477
Aug 2, 01:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 00:00 EDT
Scheduled - We're writing to notify you of a scheduled maintenance window for the TIPS VoIP Platform on Sunday, August 2nd, beginning at 12:00 AM. During this window, we'll be upgrading the platform to version 45. You may experience a brief interruption to phone and SMS services while the upgrade completes. We recommend notifying any on-call staff who depend on the system during overnight hours.

Once the upgrade is live, a few things will work differently. Office managers can now generate one-time passwords for phone provisioning and factory resets directly in the Portal. If your organization uses SMS queues, the default queue keyword is changing from HELP to JOIN as part of 10DLC compliance — if you have that keyword customized, verify your configuration before the maintenance window. Resellers will also have access to a new SMS carrier assignment feature in the Portal. Full release notes are available in our knowledge base at https://support.trueipsolutions.com/portal/en/kb/articles/what-s-new-in-v45.

If you have questions or concerns ahead of the maintenance window, contact your account manager or open a support ticket.

Thank you,


True IP Solutions
(855) 878-8477
Jul 29, 12:30 EDT

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

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