All Systems Operational

Uptime over the past 90 days. View historical uptime.
Quality of Service Operational
90 days ago
100.0 % uptime
Today
Voice QoS Operational
90 days ago
100.0 % uptime
Today
Fax QoS Operational
90 days ago
100.0 % uptime
Today
Modules Operational
90 days ago
99.99 % uptime
Today
TIPS Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
99.98 % uptime
Today
Web Phone Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Web APIs Operational
90 days ago
100.0 % uptime
Today
Fax/vFax Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Connector ? Operational
90 days ago
100.0 % uptime
Today
Geo Located Switches Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Charlotte, NC Operational
90 days ago
100.0 % uptime
Today
Dallas, TX Operational
90 days ago
100.0 % uptime
Today
MCNC 1 Operational
90 days ago
100.0 % uptime
Today
MCNC 2 Operational
90 days ago
100.0 % uptime
Today
MCNC 3 Operational
90 days ago
100.0 % uptime
Today
MCNC 4 Operational
90 days ago
100.0 % uptime
Today
Third Party Resources Operational
90 days ago
100.0 % uptime
Today
Upstream Carriers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025
Micro-Release Portal Update
Completed - The scheduled maintenance has been completed.
Jun 29, 00:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 24, 13:00 EDT
Scheduled - We will be undergoing Maintenance on all servers to upgrade them to the latest Release 44.3.2 which will be completed in the early hours this upcoming Sunday.

This patch will include the following bug fixes -

1. Restores Supervisor Access to Call Recording for their respective queues and agents.
2. Resolves some issues with Call Center Stats.

Users should not expect delays or issues during this Maintenance Window. If you run into any issues post deployment, please contact our Support Team for assistance.
Jun 24, 09:32 EDT
Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

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