All Systems Operational

Quality of Service Operational
Voice QoS Operational
Fax QoS Operational
Modules Operational
TIPS Portal Operational
Mobile App Operational
Web Phone Operational
SMS Messaging Operational
Web APIs Operational
Fax/vFax Operational
Microsoft Teams Connector Operational
Device Provisioning Operational
Call Recording and Playback Operational
Geo Located Switches Operational
Atlanta, GA (ATL1) Operational
Atlanta, GA (ATL2) Operational
Charlotte, NC Operational
Dallas, TX Operational
Toronto, ON Operational
MCNC 1 Operational
MCNC 2 Operational
MCNC 3 Operational
MCNC 4 Operational
Third Party Resources Operational
Upstream Carriers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Phone Server Updates Oct 11, 2026 00:00-03:00 EDT

On Sunday, October 11, 2026, from 12:00 AM to 3:00 AM ET we will be installing software updates to the voice servers. These updates include a fix for the voicemail message light staying on when there are no new messages, more reliable audio and caller ID during call transfers and parked calls, call queue and call recording fixes, security improvements, and support for new Yealink and Snom phones. There may be a brief service outage during this window, but we do not anticipate it lasting more than a couple of minutes. Once upgrades are finished, please log out of the Manager's Portal and back in to ensure you're running the latest version available.

If you have any questions or concerns, please don't hesitate to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.

Thank you,

True IP Solutions

Posted on Oct 07, 2026 - 11:10 EDT

Oct 7, 2026

No incidents reported today.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.