All Systems Operational

Quality of Service Operational
90 days ago
100.0 % uptime
Today
Voice QoS Operational
90 days ago
100.0 % uptime
Today
Fax QoS Operational
90 days ago
100.0 % uptime
Today
Modules Operational
90 days ago
100.0 % uptime
Today
TIPS Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Phone Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Web APIs Operational
90 days ago
100.0 % uptime
Today
Fax/vFax Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Connector Operational
90 days ago
100.0 % uptime
Today
Device Provisioning Operational
90 days ago
100.0 % uptime
Today
Call Recording and Playback Operational
90 days ago
100.0 % uptime
Today
Geo Located Switches Operational
90 days ago
99.99 % uptime
Today
Atlanta, GA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Charlotte, NC Operational
90 days ago
99.98 % uptime
Today
Dallas, TX Operational
90 days ago
100.0 % uptime
Today
MCNC 1 Operational
90 days ago
100.0 % uptime
Today
MCNC 2 Operational
90 days ago
100.0 % uptime
Today
MCNC 3 Operational
90 days ago
100.0 % uptime
Today
MCNC 4 Operational
90 days ago
100.0 % uptime
Today
Third Party Resources Operational
90 days ago
100.0 % uptime
Today
Upstream Carriers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Resolved - This incident has been resolved.
Feb 10, 16:56 EST
Monitoring - There was an upstream power issue that has been corrected. We will continue to monitor the situation to ensure continued operation but as of now the Charlotte, NC server is back online. If you're continuing to experience problems with your service please reach out to our support team for assistance.

Thank you,


True IP Solutions.

Feb 10, 10:16 EST
Investigating - We are aware of an issue affecting the data center in Charlotte, NC. We are investigating the cause and working to restore access to that server as quickly as possible. In the meantime, all services should have failed over to other geolocations and there should be no major impact to services. If you are experiencing issues with your phone service, please contact our support team at (855) 878-8477 or https://support.trueipsolutions.com for assistance.

We will keep you informed as we have more information. Thank you for your understanding and we look forward to resolving this quickly.

Thank you,


True IP Solutions

Feb 10, 09:53 EST
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.