All Systems Operational
Uptime over the past 90 days. View historical uptime.
Quality of Service Operational
90 days ago
99.98 % uptime
Today
Voice QoS Operational
90 days ago
100.0 % uptime
Today
Fax QoS Operational
90 days ago
99.96 % uptime
Today
Modules Operational
90 days ago
99.99 % uptime
Today
TIPS Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Phone Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Web APIs Operational
90 days ago
100.0 % uptime
Today
Fax/vFax Operational
90 days ago
99.96 % uptime
Today
Microsoft Teams Connector ? Operational
90 days ago
100.0 % uptime
Today
Geo Located Switches Operational
90 days ago
99.86 % uptime
Today
Atlanta, GA (ATL1) Operational
90 days ago
99.88 % uptime
Today
Atlanta, GA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Charlotte, NC Operational
90 days ago
100.0 % uptime
Today
Chicago, IL Operational
90 days ago
100.0 % uptime
Today
Dallas, TX Operational
90 days ago
98.91 % uptime
Today
MCNC 1 Operational
90 days ago
100.0 % uptime
Today
MCNC 2 Operational
90 days ago
100.0 % uptime
Today
MCNC 3 Operational
90 days ago
100.0 % uptime
Today
MCNC 4 Operational
90 days ago
100.0 % uptime
Today
Third Party Resources Operational
90 days ago
100.0 % uptime
Today
Upstream Carriers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025
44.2 Hotfix Deployment
Completed - The scheduled maintenance has been completed.
Jan 12, 00:07 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 23:00 EST
Scheduled - We will be undergoing maintenance on all servers to apply a hotfix to resolve a couple of issues post 44.2 upgrade that was completed two weeks ago.

Hotfix Patch Includes -

1. Call history showing different results between servers in the same cluster.
2. Analytics pages show “failed to load” on panels designed to present report data

Users should not expect any delays or issues during this hotfix. If you run into any issues post hotfix, please contact support so we can review and resolve.
Jan 9, 09:56 EST
Jan 11, 2025
Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025
Phone Server Upgrades
Completed - The scheduled maintenance has been completed.
Jan 5, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 00:00 EST
Scheduled - On Sunday, January 5, from 12:00AM to 3:00AM EST we will be installing software updates to the voice servers. These updates include several performance and feature enhancements as well as bug fixes. There may be a brief service outage during this window but we do not anticipate it lasting more than a couple of minutes. Once upgrades are finished please log out of the Manger's Portal and back in to ensure you're running the latest version available.

At this time we will also be temporarily removing the Chicago voice server from the cluster to perform additional maintenance. The DNS records will be updated to point to another active server so as long as you have allowed all of our servers' IP addresses through your firewall then you should not need to take any additional action. You can review our latest firewall and network requirements document at any time at the following URL.

https://support.trueipsolutions.com/portal/en/kb/articles/network-and-firewall-requirements-for-tips-phones

If you have any questions or concerns please don't hesitate to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.

Thank you,


True IP Solutions
Dec 26, 17:33 EST
Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

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