All Systems Operational

Uptime over the past 90 days. View historical uptime.
Quality of Service Operational
90 days ago
100.0 % uptime
Today
Voice QoS Operational
90 days ago
100.0 % uptime
Today
Fax QoS Operational
90 days ago
100.0 % uptime
Today
Modules Operational
90 days ago
100.0 % uptime
Today
TIPS Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Phone Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Web APIs Operational
90 days ago
100.0 % uptime
Today
Fax/vFax Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Connector Operational
90 days ago
100.0 % uptime
Today
Device Provisioning Operational
90 days ago
100.0 % uptime
Today
Call Recording and Playback Operational
90 days ago
100.0 % uptime
Today
Geo Located Switches Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Charlotte, NC Operational
90 days ago
100.0 % uptime
Today
Dallas, TX Operational
90 days ago
100.0 % uptime
Today
Toronto, ON Operational
90 days ago
100.0 % uptime
Today
MCNC 1 Operational
90 days ago
100.0 % uptime
Today
MCNC 2 Operational
90 days ago
100.0 % uptime
Today
MCNC 3 Operational
90 days ago
100.0 % uptime
Today
MCNC 4 Operational
90 days ago
100.0 % uptime
Today
Third Party Resources Operational
90 days ago
100.0 % uptime
Today
Upstream Carriers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 23, 2026

Phone Server Upgrades (True IP Solutions)
Completed - Preliminary updates have been completed, however the portal-side updates will be applied in a later maintenance window, most likely towards the end of this week. We apologize for the inconvenience, however we want to keep any possible downtime or interruptions to a minimum and splitting the update was the best way to accomplish this. We'll schedule the follow-up window later this week.

Thank you,


True IP Solutions
Aug 23, 01:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 00:00 EDT
Scheduled - We're writing to notify you of a scheduled maintenance window for the TIPS VoIP Platform on Sunday, August 23, beginning at 12:00 AM. During this window, we'll be upgrading the platform to version 45. You may experience a brief interruption to phone and SMS services while the upgrade completes. We recommend notifying any on-call staff who depend on the system during overnight hours.

Once the upgrade is live, a few things will work differently. Office managers can now generate one-time passwords for phone provisioning and factory resets directly in the Portal. If your organization uses SMS queues, the default queue keyword is changing from HELP to JOIN as part of 10DLC compliance — if you have that keyword customized, verify your configuration before the maintenance window. Resellers will also have access to a new SMS carrier assignment feature in the Portal. Full release notes are available in our knowledge base at https://support.trueipsolutions.com/portal/en/kb/articles/what-s-new-in-v45.

If you have questions or concerns ahead of the maintenance window, contact your account manager or open a support ticket.

Thank you,


True IP Solutions
(855) 878-8477
Aug 12, 16:24 EDT

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

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