All Systems Operational

Quality of Service Operational
Voice QoS Operational
Fax QoS Operational
Modules Operational
TIPS Portal Operational
Mobile App Operational
Web Phone Operational
SMS Messaging Operational
Web APIs Operational
Fax/vFax Operational
Microsoft Teams Connector Operational
Device Provisioning Operational
Call Recording and Playback Operational
Geo Located Switches Operational
Atlanta, GA (ATL1) Operational
Atlanta, GA (ATL2) Operational
Charlotte, NC Operational
Dallas, TX Operational
Toronto, ON Operational
MCNC 1 Operational
MCNC 2 Operational
MCNC 3 Operational
MCNC 4 Operational
Third Party Resources Operational
Upstream Carriers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

Resolved - We've received confirmation that traffic should resume at normal latency.
Sep 18, 18:36 EDT
Investigating - We are currently investigating elevated latency between servers in our cluster and our server in Dallas. This increased latency is affecting synchronization between the affected systems.

Our team has contacted the Dallas data center to review network routing and identify the cause of the increased latency.

We will continue to monitor the situation and provide another update as soon as the issue subsides or additional information becomes available.

We appreciate your patience while we work to resolve this issue.

Sep 18, 16:20 EDT

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.