All Systems Operational
Quality of Service
Operational
Voice QoS
Operational
Fax QoS
Operational
Modules
Operational
TIPS Portal
Operational
Mobile App
Operational
Web Phone
Operational
SMS Messaging
Operational
Web APIs
Operational
Fax/vFax
Operational
Microsoft Teams Connector
Operational
Device Provisioning
Operational
Call Recording and Playback
Operational
Geo Located Switches
Operational
Atlanta, GA (ATL1)
Operational
Atlanta, GA (ATL2)
Operational
Charlotte, NC
Operational
Dallas, TX
Operational
MCNC 1
Operational
MCNC 2
Operational
MCNC 3
Operational
MCNC 4
Operational
Third Party Resources
Operational
Upstream Carriers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hardware Maintenance (MCNC2 Server) Mar 18, 2026 16:00-19:00 EDT
On Wednesday afternoon, 3/18, between 4:00 and 7:00PM ET, we will be performing hardware maintenance on the MCNC2 server which will require us to power down the server for a short time. Beginning at 4:00PM we will move all traffic to another server at MCNC for the duration of the maintenance. We do not foresee any customer impact from this maintenance. If you do experience any issues during this window, please contact our support team at (855) 878-8477 for assistance.
Thank you,
True IP Solutions
Posted on Mar 16, 2026 - 16:56 EDT
Thank you,
True IP Solutions
Posted on Mar 16, 2026 - 16:56 EDT
Phone Server Security Updates Mar 18, 2026 23:00 - Mar 19, 2026 02:00 EDT
On Wednesday, March 18, from 11:00PM to 2:00AM ET we will be installing additional security updates to the voice servers. These updates concern the back end admin interfaces, no customer-facing changes or impacts are expected.
If you have any questions or concerns please don't hesitate to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.
Thank you,
True IP Solutions
Posted on Mar 12, 2026 - 15:01 EDT
If you have any questions or concerns please don't hesitate to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.
Thank you,
True IP Solutions
Posted on Mar 12, 2026 - 15:01 EDT