All Systems Operational

Uptime over the past 90 days. View historical uptime.
Quality of Service Operational
90 days ago
100.0 % uptime
Today
Voice QoS Operational
90 days ago
100.0 % uptime
Today
Fax QoS Operational
90 days ago
100.0 % uptime
Today
Modules Operational
90 days ago
99.99 % uptime
Today
TIPS Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
99.98 % uptime
Today
Web Phone Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Web APIs Operational
90 days ago
100.0 % uptime
Today
Fax/vFax Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Connector ? Operational
90 days ago
100.0 % uptime
Today
Geo Located Switches Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL1) Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA (ATL2) Operational
90 days ago
100.0 % uptime
Today
Charlotte, NC Operational
90 days ago
100.0 % uptime
Today
Dallas, TX Operational
90 days ago
100.0 % uptime
Today
MCNC 1 Operational
90 days ago
100.0 % uptime
Today
MCNC 2 Operational
90 days ago
100.0 % uptime
Today
MCNC 3 Operational
90 days ago
100.0 % uptime
Today
MCNC 4 Operational
90 days ago
100.0 % uptime
Today
Third Party Resources Operational
90 days ago
100.0 % uptime
Today
Upstream Carriers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 20, 2025

No incidents reported today.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Server OS Upgrades and Maintenance (MCNC1)
Completed - The scheduled maintenance has been completed.
Jun 16, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:00 EDT
Scheduled - On Monday, June 16th, at 12:00AM EDT, we will be temporarily removing the MCNC1 server from the cluster for maintenance and upgrades. We will begin disabling services on Friday morning, June 13th, to ensure that we have time to assist with any customer issues that may arise before completely shutting down the server. The server will be put back into service on Monday, 6/23.

Please note that devices directly provided and supported by True IP Solutions (Yealink phones, Algo paging devices, etc.) are already configured to fail over automatically and will not require any action on your part.

If you have any custom devices or SIP trunks configured to register directly via IP address (152.46.24.12) or the server's direct address (mcnc1-nms.trueipsolutions.com), please take immediate action to either utilize the provided SRV failover records (mcnc1.outbound.tips or sip8.sbcproxy.com) or, if SRV records aren't an option, reconfigure your device to register to mcnc4-nms.trueipsolutions.com (152.46.24.29). The only devices that may need manual intervention are those programmed manually or that are incapable of utilizing SRV DNS records such as Cisco Call Managers, Allworx on-prem SIP PBXs, some older Valcom units, etc.

If you're unsure about your custom device's registration and would like some help confirming, please reach out to our support team at (855) 878-8477 or https://support.trueipsolutions.com for assistance. You can always review our available DNS records and network recommendations at https://support.trueipsolutions.com/portal/en/kb/articles/network-and-firewall-requirements-for-tips-phones

Thank You,


True IP Solutions
Jun 9, 12:30 EDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

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