All Systems Operational
Quality of Service Operational
90 days ago
100.0 % uptime
Today
Voice QoS Operational
90 days ago
100.0 % uptime
Today
Fax QoS Operational
90 days ago
100.0 % uptime
Today
Modules Operational
90 days ago
99.96 % uptime
Today
TIPS Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Phone Operational
90 days ago
99.78 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Web APIs Operational
90 days ago
100.0 % uptime
Today
Fax/vFax Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Connector ? Operational
90 days ago
100.0 % uptime
Today
Geo Located Switches Operational
90 days ago
99.74 % uptime
Today
Atlanta, GA Operational
90 days ago
100.0 % uptime
Today
Charlotte, NC Operational
90 days ago
100.0 % uptime
Today
Chicago, IL Operational
90 days ago
97.98 % uptime
Today
Dallas, TX Operational
90 days ago
100.0 % uptime
Today
MCNC 1 Operational
90 days ago
100.0 % uptime
Today
MCNC 2 Operational
90 days ago
100.0 % uptime
Today
MCNC 3 Operational
90 days ago
100.0 % uptime
Today
MCNC 4 Operational
90 days ago
100.0 % uptime
Today
Third Party Resources Operational
90 days ago
100.0 % uptime
Today
Upstream Carriers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024

No incidents reported.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Resolved - The upstream call routing issue has been resolved. If you encounter any issues please contact our support team via normal channels for assistance.


Thank you,



True IP Solutions

Feb 28, 09:14 EST
Monitoring - A permanent fix has been implemented and as of now all functions test as operational. We will monitor for the next several hours to ensure everything continues to operate as expected. If you experience any issues with the webphone try one more time to log out and back in. If that does not resolve your issues then please reach out to our on call technical support associate at (855) 878-8477.

Thank you,

True IP Solutions

Feb 28, 00:12 EST
Identified - We have identified an upstream routing issue with calls to and from the webphone which causes some calls to fail inbound and outbound. We have put a fix in place to reroute the traffic, however it does require that users log out of the portal and back in to connect to the endpoint which bypasses the issues. If you continue to experience issues after logging out and back into the portal, please contact our on-call support technician at (855) 878-8477.

This issue should not affect any other traffic; physical devices, mobile applications, and other softphones are still processing calls normally.

Thank you,

True IP Solutions

Feb 27, 18:05 EST
Feb 27, 2024
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.