All scheduled upgrades have been completed. Any new features not already enabled will be added over the coming weeks. If you encounter any issues or have any questions regarding these upgrades and the changes they entail, please reach out to the True IP Solutions Support Team by phone or email.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
On Tuesday, December 28, 2021 from 12:00AM EST to 3:00AM EST we will be performing year-end updates to all voice servers. These updates include new features, enhancements to existing features, updates to the Manager's Portal, performance enhancements and bug fixes. There may be a brief service outage during this window but we do not anticipate it lasting more than a couple minutes. Once upgrades are done please log out of the Manger's Portal and back in to ensure you're running the latest version available.
At this time we will also bring online a new server in Chicago, IL. This server will replace the current core in Indianapolis, IN. More details can be found at https://support.trueipsolutions.com/portal/en/kb/articles/upcoming-ip-address-changes.
If you have any questions or concerns please don't hesitate to reach out to us.
This scheduled maintenance affected: Geo Located Switches (Atlanta, GA, Chicago, IL, Dallas, TX, MCNC 1, MCNC 2) and Modules (TIPS Portal, Web Phone, Web APIs).