Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 14, 2025 - 00:00 EDT
Scheduled
On Thursday, August 14th from 12:00AM-3:00AM EDT we will be installing updates to the provisioning server as well as the recording server in the MCNC data center. Call recordings will still process during this time, however access to recordings may be impaired during the maintenance window. Auto provisioning of phones will not be available during the installation window.
There is no action required on the part of customers, nor do we anticipate any effects outside of the installation window. If you have any questions, concerns, or do have issues during the install window then please contact our support team at (855) 878-8477 or open a ticket at https://support.trueipsolutions.com.
Thank you,
True IP Solutions
Posted Aug 05, 2025 - 08:14 EDT
This scheduled maintenance affected: Modules (Device Provisioning, Call Recording and Playback).