On Sunday, May 10, from 12:00AM to 3:00AM ET we will be installing security updates to the voice servers. Each server will be offline for about 10 minutes during the installation window, but no more than one server will be offline at any one time. Measures will be taken to ensure no ongoing phone calls are disrupted and load is shifted to ensure there are no service interruptions.
If you have any questions or concerns please don't hesitate to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.
Thank you,
True IP Solutions
Posted May 04, 2026 - 12:55 EDT
This scheduled maintenance affects: Geo Located Switches (Atlanta, GA (ATL1), Atlanta, GA (ATL2), Charlotte, NC, Dallas, TX, MCNC 1, MCNC 2, MCNC 3, MCNC 4).