Carrier has indicated to us that the issue has been resolved. If you run into any issues, please contact TIPS Support.
Posted Jan 24, 2022 - 16:06 EST
Monitoring
Our outbound carrier Thinq has identified an issue with outbound calling. We have a secondary outbound route to our backup carrier set to allow traffic to swing over in case a call cannot be placed with our primary carrier. If you experience any issues with outbound calls, please contact Support for assistance.
Posted Jan 24, 2022 - 15:26 EST
This incident affected: Quality of Service (Voice QoS).