On Sunday, January 25, from 12:00AM to 3:00AM ET we will be installing software updates to the voice servers. These updates include support for zero touch provisioning of Grandstream devices, new phone models in Button Builder, and improvements to WebHID, timezones and time frames. There are also several bug fixes included.
There may be a brief service outage during this window but we do not anticipate it lasting more than a couple of minutes. Once upgrades are completed, please log out of the Manger's Portal and back in to ensure you're running the latest version available.
If you have any questions or concerns please don't hesitate to reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com.
Thank you,
True IP Solutions
Posted Jan 16, 2026 - 11:47 EST
This scheduled maintenance affects: Geo Located Switches (Atlanta, GA (ATL1), Atlanta, GA (ATL2), Charlotte, NC, Dallas, TX, MCNC 1, MCNC 2, MCNC 3, MCNC 4).