Data Center Outage - Dallas Tx
Incident Report for True IP Solutions
Resolved
Service has been restored to the Dallas, Tx data center. If you're still having any issues with your phone service, please call our support team at (855) 878-8477 or email us at support@trueipsolutions.com. We apologize for any inconvenience this may have caused and we thank you for your patience.

Thank you,


True IP Solutions
Posted Jul 11, 2024 - 06:21 EDT
Investigating
We are currently investigating a data center outage that is affecting our server in Dallas, Tx. All other servers are fully operational and services should have automatically failed over to alternative servers where necessary. If you are seeing any problems with your phone service please reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com for assistance.

Thank you,

True IP Solutions
Posted Jul 10, 2024 - 15:39 EDT
This incident affected: Geo Located Switches (Dallas, TX).